SHIPPING & RETURNS  

SHIPPING POLICY

We have the store all set up so that there are no surprises and you know up front how much you'll be charged.

Want your goodies ASAP?  We don't blame you!  Quicker shipping options are available also.  

During the hot summer months, lotion bars will not be shipped, PERIOD.  They are available for pick up ONLY!

Due to the natural nature of our products, they do not hold up well in the heat.  These will be shipped but at the understanding that we do not guarantee the look of our products is the same as on the site.  They should still function as stated. 

 

Including, but not limited to:

Conditioner Bars

Smooch Smoothers

Whipped Soap

Whipped Sugar Scrubs

Lotions - if liquid, take lid off, allow to cool for 24 hours before use

Body Butters - if liquid, take lid off, allow to cool for 24 hours before use

Facial Cleansers

We are NOT responsible for any delays in shipping or the condition that these products arrive to you.  The postal service can be very rough on packages.  We do our absolute best to ensure that they arrive to you in the intended condition.

RETURN & EXCHANGE POLICY

Due to the all-natural nature of our handmade goodies, we do not accept returns or exchanges.  However, if you're not satisfied, we will do everything in our power to make it right.  Just shoot us an email.

Follow Us:

FB.png
insta.png
twitter.png

2019 Essentially Aqua, LLC.  All Rights Reserved.  Proudly created by Sun Fish Digital, LLC